Política de envio
Shipping Policy
Last Updated: August 22, 2026
At Veyronix Shop, we are committed to providing a smooth and reliable shipping experience for every customer. Please review the information below before placing your order.
1. Order Processing
All orders are processed after payment has been successfully confirmed.
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Please allow some additional time during periods of high demand, holidays, or promotional events.
2. Shipping Times
Estimated delivery times may vary depending on your location, shipping method, and the carrier responsible for delivering your order.
The estimated delivery time will be provided at checkout whenever available.
Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, customs procedures, weather conditions, or other unforeseen events.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address, selected shipping method, and order details.
If free shipping is available for a particular promotion or order value, the applicable conditions will be displayed on our website or at checkout.
4. Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow some time for the tracking information to become active after receiving your shipping confirmation.
If your tracking information has not updated for an extended period, please contact our customer support team.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an incorrect address after placing your order, please contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has been processed or shipped.
6. Delayed or Lost Packages
While we work with reliable shipping providers, Veyronix Shop cannot guarantee delivery dates or be responsible for delays caused by circumstances outside our control.
If your order appears to be significantly delayed or is marked as delivered but you have not received it, please contact us so that we can assist you in investigating the issue.
7. Customs and Import Duties
For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country.
Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.
Customs processing times may also affect the estimated delivery time.
8. Damaged Packages
If your order arrives damaged, please contact us as soon as possible.
We recommend taking clear photographs of the package and the damaged product and providing them to our support team along with your order number.
We will review the situation and assist you with the appropriate next steps.
9. Contact Us
If you have any questions regarding your order or our shipping policy, please contact our customer support team.
Email: veyronix.shopify@gmail.com
We aim to respond to customer enquiries within 24–48 business hours.
Veyronix Shop
Quality. Innovation. Style.